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  • 404-495-0751
  • 480 East Paces Ferry Rd. NE., Atlanta, 30305
  • 6045 Barfield Rd, Sandy Springs 30328
  • Mon-Sat: 10AM - 8PM Sun: 12:PM - 8:00PM

Medical Massage

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Our newest location

Sandy Springs

Come and explore our newest location that features state-of-the-art beds, beautiful decor, ample parking space, and, best of all, a super convenient location. Enjoy our 25 dollars off on your first visit!

Our newest location

Sandy Springs

Come and explore our newest location that features state-of-the-art beds, beautiful decor, ample parking space, and, best of all, a super convenient location. Enjoy our 25 dollars off on your first visit!

Our newest location

Sandy Springs

Come and explore our newest location that features state-of-the-art beds, beautiful decor, ample parking space, and, best of all, a super convenient location. Enjoy our 25 dollars off on your first visit!

Our newest location

Sandy Springs

Come and explore our newest location that features state-of-the-art beds, beautiful decor, ample parking space, and, best of all, a super convenient location. Enjoy our 25 dollars off on your first visit!

Our Newest Location

SANDY SPRINGS

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The Buckhead Massage Company

Privacy Policy

Effective Date: This Privacy Policy (“Privacy Policy” or “Policy”) was last updated on September 21, 2021.

This Privacy Policy describes how information obtained from visitors of the https://buckheadmassage.com website (the “Website”), The Buckhead Massage Company® Mobile Application (the “Mobile Application”), and The Buckhead Massage Company® In-Store Forms Application (the “In-Store Application”) (the Mobile Application and In-Store Application are collectively the “Applications”) is collected, used, and disclosed.

Through the Website and/or the Application(s), Massage Cocoon, LLC (d.b.a. The Buckhead Massage Company “Buckhead Massage”) is providing you with information about products and services offered The Buckhead Massage Company®  locations, including massage and facial sessions, along with (a) the ability to schedule, modify, and/or cancel appointments with any The Buckhead Massage Company® location; (b) provide information to and complete forms with your The Buckhead Massage Company® location regarding massage and facial sessions; (c) enter into and use benefits under any Program entered into with your The Buckhead Massage Company® location; (d) purchase and/or redeem gift cards at any The Buckhead Massage Company® location; (e) purchase massage and facial sessions at any The Buckhead Massage Company® location as a guest; (f) view information about and find The Buckhead Massage Company® location nearest you; (g) request location information; (h) complete customer satisfaction surveys about any The Buckhead Massage Company®  location; (i) view opportunities to apply for employment with a The Buckhead Massage Company® location.

 

Please note that this Policy applies to information collected by Buckhead Massage and/or The Buckhead Massage Company® locations through the Website and/or Applications. Your use of the Website, Application(s), and/or any information or content provided on any of them, any Service, and/or any service or product provided by or purchased from a The Buckhead Massage Company® location and any dispute over privacy is subject to this Policy and the Terms and Conditions, including its applicable limitations on damages and the resolution of disputes. The Terms and Conditions are incorporated by reference into this Policy.

INFORMATION COLLECTION

MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may collect information about you directly from you and from third parties, as well as automatically through your use of the Website, Application(s), and/or Service.

Information collected directly from you:

When you use the Website, Application(s), and/or Service, certain areas or features may require you to provide personal information. If you request an appointment at an The Buckhead Massage Company® location, that The Buckhead Massage Company® location collects your name, email address, phone number, etc. (“Personally Identifiable Information” or “PII”), and information about your desired appointment (e.g., your desired date, time, and services). If you make a purchase through the Website, MASSAGE COCOON, LLC will collect your payment information, including your PII and billing and shipping information. MASSAGE COCOON, LLC also collects information from you when you contact MASSAGE COCOON, LLC such as if you request information about an The Buckhead Massage Company® location. When you contact MASSAGE COCOON, LLC, MASSAGE COCOON, LLC requests your PII, geographic location, and information about the purpose of the contact and collects this information. MASSAGE COCOON, LLC also collects information about you, including your PII, the position for which you are applying, and information concerning your qualifications, prior work experience, references, and the like when you make an inquiry or submit an application for a position with MASSAGE COCOON, LLC through the Careers page on the Website.

If you make a reservation through the Mobile Application, the The Buckhead Massage Company® location at which you make a reservation will collect your PII and payment information. If you contact an The Buckhead Massage Company® location, that location may also collect information, including your PII. When you contact an The Buckhead Massage Company® location, that location may request your name and other PII, geographic location, and information about the purpose of your contact. When you submit an application through the Careers page on the Website for a position at a particular The Buckhead Massage Company® location, that location may collect information about you including your PII, the position for which you are applying, and information concerning your qualifications and prior work experience.

Information collected from third parties:

MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations also may collect information about you from third parties. For example, if someone purchases a gift card through the Website, MASSAGE COCOON, LLC may collect the recipient’s and the purchaser’s PII and the purchaser’s payment information.

MASSAGE COCOON, LLC and/or an The Buckhead Massage Company® location may also supplement or verify information about you from a service provider.

Information collected automatically:

MASSAGE COCOON, LLC may automatically collect the following information about your use of the Website, Application(s), and/or Service through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit the Website, Application(s), and/or use the Service; and the referring URL or the webpage that led you to the Website. MASSAGE COCOON, LLC does not link the information that is automatically collected to any PII you submit while on the Website and/or while using the Application(s). Please see the section “Cookies and Other Tracking Mechanisms” below for more information.

HOW YOUR INFORMATION IS USED

MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may use your information, including your PII, for the following purposes:

  • To fulfill or meet the reason the consumer provided the information. For example, if a consumer shares their name and contact information to request a price quote or ask a question about our Services, we will use that PII to respond to your inquiry. If you provide your Personally Identifiable Information to purchase a Service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Website, products, and Services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, Services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and Services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your Personally Identifiable Information.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MASSAGE COCOON, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personally Identifiable Information held by MASSAGE COCOON, LLC about our Website users is among the assets transferred.

 

SHARING INFORMATION

Neither MASSAGE COCOON, LLC nor The Buckhead Massage Company® locations will share your credit card number or any other financial information with any third party except to complete your transaction and to verify your credit card information. MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may share your PII with third parties in the following instances:

Legal Disclaimer:

MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations shall disclose PII when required by law or under the good-faith belief that such action is necessary under applicable law. MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may disclose PII to establish or exercise its or their legal rights or defend against legal claims. MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations also may share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, to protect MASSAGE COCOON, LLC’s and/or The Buckhead Massage Company® locations’ property or interests or that of their agents and employees, and to protect guests of an The Buckhead Massage Company® location, personal safety, and/or the public.

Aggregate Information (non-personally identifiable):

MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may share some aggregated demographic information (age, zip codes) with some of their partners. This is not linked to any PII. MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may use third-party advertising companies to serve ads on its/their behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.

Third-Party Service Providers:

MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may disclose information about individual users to third parties who provide services to MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations or have a contractual relationship with MASSAGE COCOON, LLC or an The Buckhead Massage Company® location. These third parties provide a variety of services to MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations, including, without limitation, processing and verifying credit card information, tracking internet marketing campaigns, and processing credit card transactions. In addition, these third-party services may include enhancing the information MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations collect about customers of the franchised locations. MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may also use third-party email providers to assist with sending marketing emails for MASSAGE COCOON, LLC or on behalf of The Buckhead Massage Company® locations. These companies do not retain, share, store, or use PII for any secondary purposes. Any PII that MASSAGE COCOON, LLC and/or any The Buckhead Massage Company® location shares with any third-party service provider may only be used to provide services to MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations and the service providers will not be given permission to use such information for other purposes such as contacting guests of an The Buckhead Massage Company® location.

Business Transitions:

In the event MASSAGE COCOON, LLC goes through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of its assets, PII of users collected by MASSAGE COCOON, LLC through the Website and/or Application(s) will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the Website and Application(s) for 30 days after a transfer of their PII, if PII will be used contrary to this policy. If as a result of the business transition, the users’ PII will be used in a manner different from that stated at the time of collection, users will be given the option to continue to share their information consistent with the notification of changes section on this Website and/or Application(s). As a result of the business transition, you may elect to discontinue the sharing of your PII and such information will not be transferred to the new entity. However, nothing in this Privacy Policy is intended to interfere with the ability of MASSAGE COCOON, LLC to transfer all or part of its business and/or assets (including the Website), for any purposes, without any limitation whatsoever. MASSAGE COCOON, LLC specifically reserves the right to transfer or share a copy of PII collected from the Website and/or Application(s) to the entity to whom that portion of its business relating to that information is transferred.

In the event a The Buckhead Massage Company® location goes through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of its assets, PII of users collected by such The Buckhead Massage Company® location through the Website and/or Application(s) will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the Website and Application(s) for 30 days after a transfer of their PII if PII will be used contrary to this policy. You hereby acknowledge and agree that the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) are not responsible for any damages, harm, or violation of law that may arise from the failure of an The Buckhead Massage Company® location to provide this notification to you. If, as a result of the business transition, the users’ PII will be used in a manner different from that stated at the time of collection, users will be given the option to continue to share their information consistent with the notification of changes section on this Website and/or Application(s). As a result of the business transition, you may elect to discontinue the sharing of your PII and such information will not be transferred to the new entity. However, nothing in this Privacy Policy is intended to interfere with the ability of an The Buckhead Massage Company® location to transfer all or part of its business and/or assets, for any purposes, without any limitation whatsoever. The Buckhead Massage Company® locations specifically reserve the right to transfer or share a copy of PII collected from the Website and/or Application(s) to the entity to whom that portion of its business relating to that information is transferred.

COOKIES AND OTHER TRACKING MECHANISMS:

MASSAGE COCOON, LLC, The Buckhead Massage Company® locations, and/or our third-party service providers use cookies and other tracking mechanisms to track information about your use of the Website and/or Service. MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may combine this information with other PII collected from you (and third-party service providers may do so on behalf of MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations).

Cookies:

Cookies are alphanumeric identifiers that MASSAGE COCOON, LLC transfers to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow MASSAGE COCOON, LLC to make it easier for you to navigate the Website and Service, while others are used to enable a faster log-in process or to allow MASSAGE COCOON, LLC to track your activities at the Website and Service. There are two types of cookies: session and persistent cookies.

  • Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. MASSAGE COCOON, LLC uses session cookies to allow its systems to uniquely identify you during a session or while you are logged into the Website. This allows MASSAGE COCOON, LLC to process your online transactions and requests and verify your identity, after you have logged in, as you move through the Website.
  • Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. MASSAGE COCOON, LLC uses persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies:

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to the Website who disable cookies will be able to browse certain areas of the Website, but some features may not function.

Clear GIFs, pixel tags, and other technologies:

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. MASSAGE COCOON, LLC may use clear GIFs (a.k.a. web beacons, web bugs, or pixel tags), in connection with the Website to, among other things, track the activities of Website visitors, help MASSAGE COCOON, LLC manage content, and compile statistics about Website usage. MASSAGE COCOON, LLC and our third-party service providers also use clear GIFs in HTML emails to customers of The Buckhead Massage Company® locations to help MASSAGE COCOON, LLC track email response rates, identify when emails are viewed, and track whether emails are forwarded, for example. Third party vendors may also use pixels and tags on social media posts, ads and chatbots to track click through rates to the The Buckhead Massage Company website.

Third-Party Analytics:

MASSAGE COCOON, LLC uses automated devices and applications, such as Google Analytics, to evaluate usage of the Website and, to the extent permitted, the Application(s). MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations also may use other analytic means to evaluate the Service. MASSAGE COCOON, LLC uses these tools to help it improve the Service, performance, and user experiences. These third-party entities may use cookies and other tracking technologies to perform their services. MASSAGE COCOON, LLC and The Buckhead Massage Company® locations do not share your PII with these third parties, however.

Do-Not-Track:

Currently, the Website and Application(s) do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third-Party Ad Networks section below.

Third-Party Ad Networks:

MASSAGE COCOON, LLC uses third parties, such as network advertisers, to serve advertisements on third-party websites or other media (e.g., social media platforms). This enables MASSAGE COCOON, LLC and these third parties to target advertisements to you for products offered by MASSAGE COCOON, LLC and products and services offered by The Buckhead Massage Company® locations in which you might be interested. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, links, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by third-party companies who are NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will remove you from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through the Website or on other third-party websites. Even if you opt out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page, you may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

COMMUNICATIONS FROM THE WEBSITE AND/OR APPLICATION(S) AND YOUR CHOICES

Transactions and Service Announcements:

Users who make a purchase or reservation through the Website and/or Mobile Application will receive several emails and/or text messages throughout the transaction process and they may sometimes receive phone calls from MASSAGE COCOON, LLC’s Customer Service Department and/or The Buckhead Massage Company® locations to ensure smooth transactions. MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations may also occasionally send out service-related announcements, for instance, if service on the Website is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open.

 

Special Offers, Newsletters, and Updates:

Out of respect for the privacy of users, MASSAGE COCOON, LLC and The Buckhead Massage Company® locations present the option to not receive these types of communications, as explained in the Choice and opt-out section below.

Choice and opt-out:

A user can change their opt-in or opt-out status in several ways:

  • From a Newsletter: Click on the “Unsubscribe” link within the email.
  • From a text message: Reply with “Stop”.
  • You may additionally unsubscribe by sending your request to Marketing@buckheadmassage.com

SECURITY

MASSAGE COCOON, LLC and The Buckhead Massage Company® locations take reasonable precautions to protect users’ information. When users submit information via the Website and/or Application(s), MASSAGE COCOON, LLC and The Buckhead Massage Company® locations take steps to protect users’ information both online and off-line.

Although MASSAGE COCOON, LLC and The Buckhead Massage Company® locations endeavor to create secure and reliable Websites and Application(s) and to safeguard against unauthorized disclosures of information, neither MASSAGE COCOON, LLC nor The Buckhead Massage Company® locations can assure you that PII that MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

You hereby acknowledge and agree that, to the extent permissible by applicable law, the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) are not responsible for any intercepted information sent via the internet or through the Application(s), and you hereby release, to the extent permissible by applicable law, the MASSAGE COCOON, LLC Entities from any and all claims arising out of or related to the use of any intercepted information in a manner that may violate this Privacy Policy, the law, and/or your personal privacy.  This paragraph does not apply to conduct that is covered by the California Consumer Privacy Act of 2018, California Civil Code sections 1798.100 et seq.

USER GENERATED CONTENT

MASSAGE COCOON, LLC invites you to post content on the Website, including your comments, résumé, or CV, and any other information that you would like to be available on the Website. If you post content on the Website, all of the information that you post will be available to authorized personnel of MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations.

If you post your own content on the Website, your posting may become public and MASSAGE COCOON, LLC and The Buckhead Massage Company® locations cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, and/or your personal privacy. You hereby acknowledge and agree that the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) are not responsible for use of any such posted information, and you hereby release the MASSAGE COCOON, LLC Entities from any and all claims arising out of or related to the use of any such posted information in a manner that may violate this Privacy Policy, the law, and/or your personal privacy.

EXTERNAL LINKS

The Website and/or Application(s) may contain links to other websites maintained by third parties. Please be aware that MASSAGE COCOON, LLC exercises no control over linked sites and the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) are not responsible for the privacy practices or the content of such sites. Each linked site maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any Personally Identifiable Information and/or other information. You hereby acknowledge and agree that the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) are not responsible for the privacy practices, data collection policies and procedures, or the content of such third-party sites, and you hereby release the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) from any and all claims arising out of or related to the privacy practices, data collection policies and procedures, and/or the content of such third-party sites.

CHILDREN UNDER 13

The Service is not designed for children under 13. If MASSAGE COCOON, LLC and/or an The Buckhead Massage Company® location discovers that a child under 13 has provided PII to MASSAGE COCOON, LLC and/or a The Buckhead Massage Company® location, MASSAGE COCOON, LLC and/or The Buckhead Massage Company® location will delete such information from its/their systems.

If you discover that your child who is under 13 has provided PII through the Website and/or Application(s) and you wish that such PII be deleted, please contact us via Postal Mail at: The Buckhead Massage Company; Attn: Gordana Fernandez; 480 East Paces Ferry Rd NE, Ste 7 Atlanta, GA 30305, or by email at Info@BuckheadMassage.com.

You hereby acknowledge and agree that the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) are not responsible for any PII provided by a child under 13 sent via the Website or through the Application(s) without the MASSAGE COCOON, LLC Entities’ (as defined in the Terms and Conditions) knowledge, and you hereby release the MASSAGE COCOON, LLC Entities (as defined in the Terms and Conditions) from any and all claims arising out of or related to the use of any such information in a manner that may violate this Privacy Policy, the law, and/or your personal privacy.

 

CONTACT US

Users with questions or concerns regarding their privacy or this Privacy Policy should contact Privacy Statement Personnel via Postal Mail at: The Buckhead Massage Company; Attn: Gordana Fernandez; 480 East Paces Ferry Rd NE, Ste 7 Atlanta, GA 30305, or by email at Info@BuckheadMassage.com.

 

CHANGES IN THIS PRIVACY POLICY

If MASSAGE COCOON, LLC decides to change this Privacy Policy, MASSAGE COCOON, LLC will post those changes to this page on the Website and other places MASSAGE COCOON, LLC deems appropriate so that you are aware of what information MASSAGE COCOON, LLC and/or The Buckhead Massage Company® locations collect, how it is used, and under what circumstances, if any, it is disclosed or shared.

MASSAGE COCOON, LLC reserves the right to modify this Privacy Policy at any time, so please review it frequently. If MASSAGE COCOON, LLC makes material changes to this Policy, MASSAGE COCOON, LLC will notify you here, by email at the most recent email address or by text message at the most recent phone number, if any, you provided to us, or by means of a notice on the Website and/or Application(s).